{"id":8046,"date":"2026-01-17T01:32:57","date_gmt":"2026-01-17T00:32:57","guid":{"rendered":"https:\/\/ai-xtech.eu\/?page_id=8046"},"modified":"2026-01-17T01:33:02","modified_gmt":"2026-01-17T00:33:02","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/ai-xtech.eu\/sk\/return-policy\/","title":{"rendered":"Z\u00e1sady vr\u00e1tenia tovaru"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Z\u00e1sady vr\u00e1tenia tovaru a zru\u0161enia tovaru<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Platn\u00e9:<\/strong> od d\u00e1tumu n\u00e1kupu<br><strong>Plat\u00ed pre objedn\u00e1vky uskuto\u010dnen\u00e9 na webovej str\u00e1nke ai-xtech.eu<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Pr\u00e1vo na odst\u00fapenie od zmluvy (pre fyzick\u00e9 produkty)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Spotrebite\u013e m\u00e1 pr\u00e1vo odst\u00fapi\u0165 od objedn\u00e1vky <strong>Zru\u0161enie do 14 kalend\u00e1rnych dn\u00ed bez udania d\u00f4vodu<\/strong>, v s\u00falade so smernicami Eur\u00f3pskej \u00fanie o ochrane spotrebite\u013ea.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Lehota na odst\u00fapenie od zmluvy za\u010d\u00edna plyn\u00fa\u0165 d\u0148om, kedy kupuj\u00faci alebo n\u00edm ur\u010den\u00e1 tretia strana prevezme tovar.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. V\u00fdnimky z pr\u00e1va na odst\u00fapenie od zmluvy<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Pr\u00e1vo na odst\u00fapenie od zmluvy <strong>neuplat\u0148uje sa<\/strong> pre nasleduj\u00face produkty:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>digit\u00e1lny obsah (napr. s\u00fabory na stiahnutie, digit\u00e1lne matrice, softv\u00e9r, zvukov\u00e9 materi\u00e1ly), <strong>ak sa predstavenie za\u010dalo<\/strong>,<\/li>\n\n\n\n<li>produkty vyroben\u00e9 na mieru alebo personalizovan\u00e9,<\/li>\n\n\n\n<li>zape\u010daten\u00e9 v\u00fdrobky, ktor\u00e9 nie je mo\u017en\u00e9 po otvoren\u00ed vr\u00e1ti\u0165 zo zdravotn\u00fdch alebo hygienick\u00fdch d\u00f4vodov.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pri k\u00fape digit\u00e1lneho produktu kupuj\u00faci v\u00fdslovne s\u00fahlas\u00ed s okam\u017eit\u00fdm za\u010dat\u00edm plnenia uskuto\u010dnen\u00edm platby a berie na vedomie stratu pr\u00e1va na odst\u00fapenie od zmluvy.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Proces vr\u00e1tenia<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Kupuj\u00faci mus\u00ed ozn\u00e1mi\u0165 svoj z\u00e1mer odst\u00fapi\u0165 od zmluvy <strong>p\u00edsomne uvies\u0165<\/strong> e-mailom na nasleduj\u00facu adresu:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong><a href=\"mailto:contact@ai-xtech.eu\">contact@ai-xtech.eu<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vr\u00e1ten\u00fd produkt:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>v p\u00f4vodnom stave,<\/li>\n\n\n\n<li>nezranen\u00fd,<\/li>\n\n\n\n<li>v origin\u00e1lnom balen\u00ed, ak je to mo\u017en\u00e9<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">mus\u00ed by\u0165 poslan\u00fd sp\u00e4\u0165.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e1vrat <strong>priame n\u00e1klady zn\u00e1\u0161a kupuj\u00faci<\/strong>, pokia\u013e nie je produkt chybn\u00fd alebo nezodpoved\u00e1 objedn\u00e1vke.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Vr\u00e1tenie pe\u0148az\u00ed<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">V pr\u00edpade \u00faspe\u0161n\u00e9ho odst\u00fapenia od zmluvy bude vr\u00e1tenie pe\u0148az\u00ed vykonan\u00e9 odo d\u0148a doru\u010denia vr\u00e1ten\u00e9ho produktu. <strong>najnesk\u00f4r do 14 dn\u00ed<\/strong> sa stane.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Vr\u00e1tenie pe\u0148az\u00ed bude vykonan\u00e9 rovnak\u00fdm sp\u00f4sobom, ak\u00fdm bola p\u00f4vodn\u00e1 platba vykonan\u00e1, pokia\u013e sa strany nedohodn\u00fa inak.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">N\u00e1klady na dopravu bud\u00fa preplaten\u00e9 v z\u00e1konnej minim\u00e1lnej v\u00fd\u0161ke (z\u00e1kladn\u00fd poplatok za dopravu).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Chybn\u00fd alebo po\u0161koden\u00fd v\u00fdrobok<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ak je produkt po\u0161koden\u00fd, chybn\u00fd alebo ne\u00fapln\u00fd, pros\u00edm, <strong>okam\u017eite<\/strong>, ale pros\u00edm, informujte n\u00e1s e-mailom najnesk\u00f4r do 48 hod\u00edn.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">V tomto pr\u00edpade n\u00e1klady na spiato\u010dn\u00fa prepravu hrad\u00ed firma a kupuj\u00faci m\u00f4\u017ee po\u017eiada\u0165 o:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>v\u00fdmena, alebo<\/li>\n\n\n\n<li>pln\u00e1 n\u00e1hrada.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6. Kontakt<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Ak m\u00e1te ak\u00e9ko\u013evek ot\u00e1zky t\u00fdkaj\u00face sa vr\u00e1tenia tovaru alebo zru\u0161enia objedn\u00e1vky, kontaktujte n\u00e1s:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83c\udf10 Webov\u00e1 str\u00e1nka: <strong><a href=\"https:\/\/ai-xtech.eu\/\">https:\/\/ai-xtech.eu<\/a><\/strong><br>\ud83d\udce7 E-mail: <strong><a href=\"mailto:contact@ai-xtech.eu\">contact@ai-xtech.eu<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Tieto pravidl\u00e1 vr\u00e1tenia tovaru s\u00fa v s\u00falade s <strong>Centrum obchodn\u00fdch slu\u017eieb Google<\/strong> po\u017eiadavky na transparentnos\u0165 a ochranu spotrebite\u013ea.<\/p>","protected":false},"excerpt":{"rendered":"<p>Visszak\u00fcld\u00e9si \u00e9s el\u00e1ll\u00e1si szab\u00e1lyzat Hat\u00e1lyos: a v\u00e1s\u00e1rl\u00e1s napj\u00e1t\u00f3l\u00c9rv\u00e9nyes az ai-xtech.eu weboldalon leadott megrendel\u00e9sekre 1. El\u00e1ll\u00e1si jog (fizikai term\u00e9kek eset\u00e9n) A fogyaszt\u00f3nak joga van a megrendel\u00e9st\u0151l 14 napt\u00e1ri napon bel\u00fcl indokl\u00e1s n\u00e9lk\u00fcl el\u00e1llni, \u00f6sszhangban az Eur\u00f3pai Uni\u00f3 fogyaszt\u00f3v\u00e9delmi ir\u00e1nyelveivel. Az el\u00e1ll\u00e1si hat\u00e1rid\u0151 att\u00f3l a napt\u00f3l sz\u00e1m\u00edt, amikor a v\u00e1s\u00e1rl\u00f3 vagy az \u00e1ltala megjel\u00f6lt harmadik szem\u00e9ly a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8046","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ai-xtech.eu\/sk\/wp-json\/wp\/v2\/pages\/8046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ai-xtech.eu\/sk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ai-xtech.eu\/sk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ai-xtech.eu\/sk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ai-xtech.eu\/sk\/wp-json\/wp\/v2\/comments?post=8046"}],"version-history":[{"count":1,"href":"https:\/\/ai-xtech.eu\/sk\/wp-json\/wp\/v2\/pages\/8046\/revisions"}],"predecessor-version":[{"id":8047,"href":"https:\/\/ai-xtech.eu\/sk\/wp-json\/wp\/v2\/pages\/8046\/revisions\/8047"}],"wp:attachment":[{"href":"https:\/\/ai-xtech.eu\/sk\/wp-json\/wp\/v2\/media?parent=8046"}],"curies":[{"name":"pracovn\u00fd list","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}