{"id":8046,"date":"2026-01-17T01:32:57","date_gmt":"2026-01-17T00:32:57","guid":{"rendered":"https:\/\/ai-xtech.eu\/?page_id=8046"},"modified":"2026-01-17T01:33:02","modified_gmt":"2026-01-17T00:33:02","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/ai-xtech.eu\/ro\/return-policy\/","title":{"rendered":"POLITICA DE RETURNARE"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Politica de returnare \u0219i anulare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Valabil:<\/strong> de la data achizi\u021biei<br><strong>Valabil pentru comenzile plasate pe site-ul ai-xtech.eu<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Dreptul de retragere (pentru produse fizice)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Consumatorul are dreptul de a se retrage din comand\u0103 <strong>Anula\u021bi \u00een termen de 14 zile calendaristice f\u0103r\u0103 a oferi vreun motiv<\/strong>, \u00een conformitate cu directivele Uniunii Europene privind protec\u021bia consumatorilor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Perioada de retragere \u00eencepe s\u0103 curg\u0103 din ziua \u00een care cump\u0103r\u0103torul sau o ter\u021b\u0103 parte indicat\u0103 de acesta intr\u0103 \u00een posesia produsului.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Excep\u021bii de la dreptul de retragere<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dreptul de retragere <strong>nu se aplic\u0103<\/strong> pentru urm\u0103toarele produse:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>con\u021binut digital (de exemplu, fi\u0219iere desc\u0103rcabile, matrice digitale, software, materiale audio), <strong>dac\u0103 performan\u021ba a \u00eenceput<\/strong>,<\/li>\n\n\n\n<li>produse personalizate sau f\u0103cute la comand\u0103,<\/li>\n\n\n\n<li>produse sigilate care nu pot fi returnate dup\u0103 deschidere din motive de s\u0103n\u0103tate sau igien\u0103.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">La achizi\u021bionarea unui produs digital, cump\u0103r\u0103torul \u00ee\u0219i d\u0103 consim\u021b\u0103m\u00e2ntul \u00een mod expres pentru \u00eenceperea imediat\u0103 a execut\u0103rii prin efectuarea pl\u0103\u021bii \u0219i recunoa\u0219te pierderea dreptului de retragere.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Procesul de returnare<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Cump\u0103r\u0103torul trebuie s\u0103 \u00ee\u0219i notifice inten\u021bia de retragere. <strong>a indica \u00een scris<\/strong> prin e-mail la urm\u0103toarea adres\u0103:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong><a href=\"mailto:contact@ai-xtech.eu\">contact@ai-xtech.eu<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Produsul returnat:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00een starea original\u0103,<\/li>\n\n\n\n<li>nev\u0103t\u0103mat,<\/li>\n\n\n\n<li>\u00een ambalajul original, dac\u0103 este posibil<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">trebuie trimis \u00eenapoi.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00centoarcerea <strong>costurile directe sunt suportate de c\u0103tre cump\u0103r\u0103tor<\/strong>, cu excep\u021bia cazului \u00een care produsul este defect sau nu corespunde comenzii.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Rambursare<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen cazul retragerii cu succes, rambursarea se va efectua de la data primirii produsului returnat. <strong>\u00een termen de cel mult 14 zile<\/strong> se \u00eent\u00e2mpl\u0103.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Rambursarea se va efectua \u00een acela\u0219i mod ca \u0219i prin metoda de plat\u0103 ini\u021bial\u0103, cu excep\u021bia cazului \u00een care p\u0103r\u021bile convin altfel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Costurile de livrare vor fi rambursate la valoarea minim\u0103 legal\u0103 (taxa de livrare de baz\u0103).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Produs defect sau deteriorat<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 produsul ajunge defect, deteriorat sau incomplet, v\u0103 rug\u0103m, <strong>imediat<\/strong>, dar v\u0103 rug\u0103m s\u0103 ne anun\u021ba\u021bi prin e-mail \u00een termen de cel mult 48 de ore.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen acest caz, costul transportului de retur este suportat de c\u0103tre firm\u0103, iar cump\u0103r\u0103torul poate solicita:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>schimb sau<\/li>\n\n\n\n<li>rambursare integral\u0103.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6. Contact<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dac\u0103 ave\u021bi \u00eentreb\u0103ri despre retururi sau anul\u0103ri, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83c\udf10 Site web: <strong><a href=\"https:\/\/ai-xtech.eu\/\">https:\/\/ai-xtech.eu<\/a><\/strong><br>\ud83d\udce7 E-mail: <strong><a href=\"mailto:contact@ai-xtech.eu\">contact@ai-xtech.eu<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Aceast\u0103 politic\u0103 de returnare respect\u0103 <strong>Centrul Google Merchant<\/strong> cerin\u021be de transparen\u021b\u0103 \u0219i protec\u021bie a consumatorilor.<\/p>","protected":false},"excerpt":{"rendered":"<p>Visszak\u00fcld\u00e9si \u00e9s el\u00e1ll\u00e1si szab\u00e1lyzat Hat\u00e1lyos: a v\u00e1s\u00e1rl\u00e1s napj\u00e1t\u00f3l\u00c9rv\u00e9nyes az ai-xtech.eu weboldalon leadott megrendel\u00e9sekre 1. El\u00e1ll\u00e1si jog (fizikai term\u00e9kek eset\u00e9n) A fogyaszt\u00f3nak joga van a megrendel\u00e9st\u0151l 14 napt\u00e1ri napon bel\u00fcl indokl\u00e1s n\u00e9lk\u00fcl el\u00e1llni, \u00f6sszhangban az Eur\u00f3pai Uni\u00f3 fogyaszt\u00f3v\u00e9delmi ir\u00e1nyelveivel. Az el\u00e1ll\u00e1si hat\u00e1rid\u0151 att\u00f3l a napt\u00f3l sz\u00e1m\u00edt, amikor a v\u00e1s\u00e1rl\u00f3 vagy az \u00e1ltala megjel\u00f6lt harmadik szem\u00e9ly a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8046","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ai-xtech.eu\/ro\/wp-json\/wp\/v2\/pages\/8046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ai-xtech.eu\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ai-xtech.eu\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ai-xtech.eu\/ro\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ai-xtech.eu\/ro\/wp-json\/wp\/v2\/comments?post=8046"}],"version-history":[{"count":1,"href":"https:\/\/ai-xtech.eu\/ro\/wp-json\/wp\/v2\/pages\/8046\/revisions"}],"predecessor-version":[{"id":8047,"href":"https:\/\/ai-xtech.eu\/ro\/wp-json\/wp\/v2\/pages\/8046\/revisions\/8047"}],"wp:attachment":[{"href":"https:\/\/ai-xtech.eu\/ro\/wp-json\/wp\/v2\/media?parent=8046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}