{"id":8046,"date":"2026-01-17T01:32:57","date_gmt":"2026-01-17T00:32:57","guid":{"rendered":"https:\/\/ai-xtech.eu\/?page_id=8046"},"modified":"2026-01-17T01:33:02","modified_gmt":"2026-01-17T00:33:02","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/ai-xtech.eu\/fr\/return-policy\/","title":{"rendered":"Politique de retour"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Politique de retour et d&#039;annulation<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Valide:<\/strong> \u00e0 compter de la date d&#039;achat<br><strong>Valable pour les commandes pass\u00e9es sur le site web ai-xtech.eu<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. Droit de r\u00e9tractation (pour les produits physiques)<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Le consommateur a le droit de se r\u00e9tracter de la commande. <strong>Annulation possible sous 14 jours calendaires sans justification.<\/strong>, conform\u00e9ment aux directives de l&#039;Union europ\u00e9enne en mati\u00e8re de protection des consommateurs.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le d\u00e9lai de r\u00e9tractation court \u00e0 compter du jour o\u00f9 l&#039;acheteur ou un tiers d\u00e9sign\u00e9 par lui prend possession du produit.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. Exceptions au droit de r\u00e9tractation<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Le droit de r\u00e9tractation <strong>non applicable<\/strong> pour les produits suivants\u00a0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>contenu num\u00e9rique (par exemple, fichiers t\u00e9l\u00e9chargeables, matrices num\u00e9riques, logiciels, documents audio), <strong>si la repr\u00e9sentation a commenc\u00e9<\/strong>,<\/li>\n\n\n\n<li>produits sur mesure ou personnalis\u00e9s,<\/li>\n\n\n\n<li>Produits scell\u00e9s qui ne peuvent \u00eatre retourn\u00e9s apr\u00e8s ouverture pour des raisons de sant\u00e9 ou d&#039;hygi\u00e8ne.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Lors de l&#039;achat d&#039;un produit num\u00e9rique, l&#039;acheteur consent express\u00e9ment au d\u00e9but imm\u00e9diat de l&#039;ex\u00e9cution d\u00e8s le paiement et reconna\u00eet la perte de son droit de r\u00e9tractation.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. Processus de retour<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">L&#039;acheteur doit informer le vendeur de son intention de se r\u00e9tracter. <strong>indiquer par \u00e9crit<\/strong> par courriel \u00e0 l&#039;adresse suivante\u00a0:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udce7 <strong><a href=\"mailto:contact@ai-xtech.eu\">contact@ai-xtech.eu<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le produit retourn\u00e9 :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>en \u00e9tat d&#039;origine,<\/li>\n\n\n\n<li>sain et sauf,<\/li>\n\n\n\n<li>dans son emballage d&#039;origine si possible<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">doit \u00eatre renvoy\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le retour <strong>Les co\u00fbts directs sont support\u00e9s par l&#039;acheteur<\/strong>, sauf si le produit est d\u00e9fectueux ou ne correspond pas \u00e0 la commande.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Remboursement<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">En cas de r\u00e9tractation r\u00e9ussie, le remboursement sera effectu\u00e9 \u00e0 compter de la date de r\u00e9ception du produit retourn\u00e9. <strong>au plus tard dans les 14 jours<\/strong> Cela arrive.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le remboursement sera effectu\u00e9 selon le m\u00eame mode de paiement initial, sauf accord contraire des parties.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Les frais d&#039;exp\u00e9dition seront rembours\u00e9s au minimum l\u00e9gal (frais d&#039;exp\u00e9dition de base).<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. Produit d\u00e9fectueux ou endommag\u00e9<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si le produit arrive d\u00e9fectueux, endommag\u00e9 ou incomplet, veuillez, <strong>imm\u00e9diatement<\/strong>, mais veuillez nous en informer par courriel au plus tard dans les 48 heures.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans ce cas, les frais de retour sont \u00e0 la charge de l&#039;entreprise, et l&#039;acheteur peut demander\u00a0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00e9change, ou<\/li>\n\n\n\n<li>Remboursement int\u00e9gral.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">6. Contact<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Si vous avez des questions concernant les retours ou les annulations, veuillez nous contacter\u00a0:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83c\udf10 Site web : <strong><a href=\"https:\/\/ai-xtech.eu\/\">https:\/\/ai-xtech.eu<\/a><\/strong><br>\ud83d\udce7 Courriel\u00a0: <strong><a href=\"mailto:contact@ai-xtech.eu\">contact@ai-xtech.eu<\/a><\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">Cette politique de retour est conforme \u00e0 la <strong>Centre marchand Google<\/strong> Exigences en mati\u00e8re de transparence et de protection des consommateurs.<\/p>","protected":false},"excerpt":{"rendered":"<p>Visszak\u00fcld\u00e9si \u00e9s el\u00e1ll\u00e1si szab\u00e1lyzat Hat\u00e1lyos: a v\u00e1s\u00e1rl\u00e1s napj\u00e1t\u00f3l\u00c9rv\u00e9nyes az ai-xtech.eu weboldalon leadott megrendel\u00e9sekre 1. El\u00e1ll\u00e1si jog (fizikai term\u00e9kek eset\u00e9n) A fogyaszt\u00f3nak joga van a megrendel\u00e9st\u0151l 14 napt\u00e1ri napon bel\u00fcl indokl\u00e1s n\u00e9lk\u00fcl el\u00e1llni, \u00f6sszhangban az Eur\u00f3pai Uni\u00f3 fogyaszt\u00f3v\u00e9delmi ir\u00e1nyelveivel. Az el\u00e1ll\u00e1si hat\u00e1rid\u0151 att\u00f3l a napt\u00f3l sz\u00e1m\u00edt, amikor a v\u00e1s\u00e1rl\u00f3 vagy az \u00e1ltala megjel\u00f6lt harmadik szem\u00e9ly a [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-8046","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ai-xtech.eu\/fr\/wp-json\/wp\/v2\/pages\/8046","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ai-xtech.eu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ai-xtech.eu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ai-xtech.eu\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ai-xtech.eu\/fr\/wp-json\/wp\/v2\/comments?post=8046"}],"version-history":[{"count":1,"href":"https:\/\/ai-xtech.eu\/fr\/wp-json\/wp\/v2\/pages\/8046\/revisions"}],"predecessor-version":[{"id":8047,"href":"https:\/\/ai-xtech.eu\/fr\/wp-json\/wp\/v2\/pages\/8046\/revisions\/8047"}],"wp:attachment":[{"href":"https:\/\/ai-xtech.eu\/fr\/wp-json\/wp\/v2\/media?parent=8046"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}